Customer Testimonials

Glen kept me in the loop on getting it diagnosed and promptly let me know when parts came in and got me back in to install them.

Easy to work with and schedule. Clean and fast. The staff is very good and thorough.

Estimates were kept for full cost of repair .completion was kept in a timely fashion .kept informed during whole process .also informed of other issues not known of at time of scheduling.will return for more work.

Jeep fits our family perfectly. Just what I wanted. Dacota is the best salesman ever!

Great customer service from the sales rep I dealt with he was amazing best employee

Service personnel are very courteous and polite and helpful. The lobby area is clean and comfortable.

Emily was very helpful in every phase of this process. She has even been helpful after purchase in helping us with additional challenges— especially with the technology.

Nice people to work with been doing business with them for 25 years,been happy with them.

I trust Shepard with all my repairs. The people working there are very helpful and friendly.

We had a good experience. We knew what we wanted and our price range. We took the car for a test drive and bought it.

They were polite and answer my questions. The place was clean. They took care of all our concerns.

had great service. they worked me in quickly , called and told me what was wrong, and car was ready later in the day. sweet!

I'm so glad Emily French was able to assist me in the purchase of my 2016 Town and country She was able to make it a smooth transition I want to thank her very much for her assistance

The mechanic Braden overcame all the obstacles that that kept coming up until he got the job done on 2014 Dodge Ram diesel. I am very pleased and would highly recommend Sheperd’s Chrysler. I was really impressed with Andrew the service manager who at one time even got out there with the mechanic and help with the work on the truck.

Fast and professional service. These guys really know what they are done. Great service and atmosphere. Highly recommended

It was a good first service experience. We were welcomed made comfortable and the work was done quickly.

Other than them not calling me back when the part came in, things were perfect!

Quite orderly and professional in appearance with a great selection of vehicles to choose from. The staff was most helpful and enjoyably engaging without any overbearing pressure that can be experienced at dealerships.

Always pleasant to work with and very respectful to the people they go above and beyond to make sure that your experience with them is a great one

Provided scheduled service as needed. Wait was short people were friendly and knowledgeable, will continue to use and recommend

Kept me up to date on the process of my vehicle collision fix and happy with the customer service

Great service department. Always quick and efficient. Upfront with costs and give a full explanation of what they may have found.

Great dealership! Listens to customers!!! Efficient and timely service. Workers are friendly and go above and beyond what is needed!

Awesome service department!! They always go above and beyond to make sure all requests are addressed!! Great people to work with!

The guys at shepherds go above and beyond. Can’t say enough about how much I appreciate you guys. Thanks to all.

Shepherds is a Class act!! this group always go above and beyond in every area.

They performed above expectations. Handled 2 recalls and serviced a series of dashboard lights. Trouble shot and seemed to have found the solution.

I want to first start off by saying Thank you to all the folks at Shepherd’s who I met and were involved in my car buying experience. As we all know, making a purchase as big and expensive as a new car can be a bit overwhelming and stressful at times. Well let me tell you, this one was the exact opposite! I want to give a huge shout out and thank you to my salesperson who took care of me the entire time, EMILY FRENCH. From the first moment I met EMILY and shook her hand before the ...

They always try to be fliexible with the appointment scheduling! Friendly people and they are always transparent about pricing and services performed

Everyone I came into contact with was very friendly and helpful while my vehicle was being repaired.

Great customer service! They will take care of you no doubt about it!! Whatever you need, whether you’re looking for a new vehicle or need service done, you will be taken cared of.

Great service completed swiftly with zero complications. Went perfect from drop off to pick up

The folks at Shepherds always make sure I can get in with in a week and normally have me back on the road within an hr. Good people for sure.

Great customer service great service friendly staff loved our sales person Dacota Yoder great attitudes

I only take my vehicles to Shepherds! Tim Alexander and Andrew (service department) are invaluable and always available to care for their customers and cars.

Everyone there was very hospitable and kind. It was a no pressure to by atmosphere and they were patient on my decision making when making the purchase. I will definitely go there again when the time comes to purchase my next vehicle.

Dacota Yoderwas very courteous, professional and helpful. I highly recommend him. I also have been pleased with service provided at Shepherds.

Dacota was so great to work with! This is the second vehicle I bought from him and both times he made the process so easy and seamless. He was so patient with me while I went back and forth on what type of car I wanted until I settled on the pink jeep Wrangler.

Great service, very friendly!

My experience was good. They let me know what was going on with my vehicle, ordered the parts and let me know when it was ready to be brought back for the repair. Everyone is friendly.

Kind, quick, reliable.


Great place and very friendly. Highly recommended

Great people, great service


Getting my key fobs reprogrammed went just fine. Very curious staff, thanks


They are always ready to help with great service. Very friendly and knowledgeable. I would recommend them to everyone.

Fast, friendly service -- and free popcorn!

Derry and the team were so amazing and helpful and patient! We will be back again 😊

Eric Melchi is very great to work with before and after the sale he does not pressure you on anything. I have been dealing with Sheperds in Auburn for years and they are a great Dealership to work with

Great service! Glenn was amazing and very helpful!!

darry always makes the experience easy & without drama. the service department did a great job with making sure i was getting my vehicle fixed!

1st time going for service! Great experience and great customer service! I absolutely recommend Sheppards !

Excellent service, everyone was very friendly and helpful!



Service and people are top notch.

Had a great experience with the guys! They went above and beyond with great service! We love the new Jeep Wrangler.

Great service from everybody a Shepherd’s!!! Special shout out to my salesman Dakota and the finance gentlemen form making my lease buyout process simple and easy. Highly recommend Shepherd’s for your vehicle leasing/purchasing/service!

I dropped my car off Sunday night to have a recalled part taken care of, they had it in stock, and they had it done by noon Monday. Good work team! And thank you

Great service and communication! I actually felt like a “customer” which isn’t a normal thing in today’s world.

I had a very good experience working with LaToya and Derry on getting my new jeep. They were very helpful. Thank you guys☺️


Service department was professional and efficient, took great care of us and got us back in to our vehicle quickly.


Andrew has been very kind, my radio screen has had two screens popping up while driving. A part had to be order to try again to repair. The service department also gave me service recommendations.

I was very pleased with the service I got,talked to the mechanic so thank u all i,ll be back



Had no issues for a basic vehicle issue. They picked up my vehicle and even brought it back.

Was thankful for they did when no one else would help me out.

Excellent service and staff. Highly recommended.

First time coming here. Brought my jeep from Michigan and we have found a new home for all my Jeep's needs. Very professional and friendly staff. Lovely waiting area while I waited for superb, prompt service!!

Routine service

Good job nice people to deal with, happy with work.


Changed my oil and advised what else could be done to get up to date.


Tim Alexander is always the most helpful person I have ever worked with in dealing with my vehicles. Thank you Tim, for the excellent customer service.

Always friendly, helpful and do a great job.


From Sales to Services 5 star rating across the board!





The job was handled and preformed quickly and professionally. Will continue with using dealership for services on my vehicle.


Excellent customer service, easy scheduling, very timely. Would recommend for sure!

Everyone is always so welcoming and kind. Communication and honesty has been great, from the sales reps to the service department.


Shepherd’s always makes it so easy! So friendly!

Friendly, Fast, Courteous, and was done on time.



Car is running really good now that all the rodent damage has been repaired. Thanks. Sorry it took so long for me to respond but I was unable to connect to the internet.

I bought a battery down the street and they took my car right in and put it in for me. No appointment I just happened to stop in. Thank you

